Terms & Conditions pubg2 – Complete Platform Usage Guide

Pubg2 is an online casino gaming platform operating under a valid licence, designed for adult users in Malaysia. The platform offers a wide range of digital entertainment games including slots, baccarat, roulette, poker, progressive jackpots, and live dealer games. Access to the platform is via the official website at pubg2.click or via the official pubg2 mobile app.

In this Terms & Conditions document, "we", "us", or "pubg2" refers to the operator of the pubg2 platform and its affiliates. "You" or "Player" refers to any individual who registers for or uses the pubg2 platform. "Platform" refers to the full suite of services, games, and features provided by pubg2. "Account Balance" refers to the total cash in your account, excluding any bonuses or promotional credits.

These Terms & Conditions take effect as soon as you complete the registration process. Any use of the platform after registration is considered full acceptance of all terms stated herein. pubg2 reserves the right to update these Terms & Conditions at any time – notice of changes will be sent to your registered email and displayed on this page.

To open a pubg2 account, you must meet the following eligibility requirements:

• Aged 18 years of age and above at the time of registration.
• Malaysian citizens or permanent residents based in Malaysia.
• Have never had a pubg2 account that was previously closed or suspended.
• Not currently on any active self-exclusion list on any gambling platform.

Each individual is only permitted to hold one account only at pubg2. Holding multiple accounts is a serious breach of these Terms & Conditions. If more than one account is detected for the same individual, pubg2 reserves the right to close all associated accounts and forfeit all balances, including any pending winnings.

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. pubg2 reserves the right to request identity verification documents at any time — including your Malaysian Identity Card (MyKad), utility bills, or bank statements — as part of our KYC (Know Your Customer) process. Failure to provide the requested documents within 7 days may result in account suspension.

You are solely responsible for keeping your account password confidential. Do not share your password with anyone, including family members. pubg2 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence. Please contact our support team immediately if you suspect any unauthorised access to your account.

Pubg2 supports the following deposit methods for the convenience of Malaysian players:

• Touch 'n Go eWallet – Instant deposit, minimum RM10.
• DuitNow QR / DuitNow Transfer – Direct transfer, minimum RM10.
• GrabPay – Via your GrabPay wallet, minimum RM10.
• Boost – Via the Boost app, minimum RM10.
• ShopeePay – Via the Shopee app, minimum RM10.
• FPX (Online Banking) – Includes Maybank2u and CIMB Clicks, minimum RM20.

All deposits are processed instantly with no additional processing fees from pubg2. However, your payment service provider may apply their own charges. pubg2 is not responsible for any third-party fees associated with deposits.

All deposited funds must originate from a legitimate source and belong to you personally. pubg2 enforces strict anti-money laundering (AML) procedures. Any suspicious transaction will be investigated and the relevant account may be suspended during the investigation. Deposits found to be linked to illegal activity will be forfeited and reported to the relevant authorities.

Players may submit a withdrawal request at any time, provided the following conditions are met. The minimum withdrawal amount is RM50 and the daily maximum is RM200,000 for standard accounts. VIP members have higher withdrawal limits based on their membership tier.

• The player's identity has been verified through the KYC process.
• No active bonus with an outstanding rollover requirement.
• No account-related investigations currently in progress.
• The withdrawal method must match the last deposit method used.

Withdrawal processing times are as follows: Touch 'n Go eWallet and DuitNow within 5–15 minutes; GrabPay, Boost and ShopeePay within 15–30 minutes; FPX and online banking within 1–4 hours. For jackpot winnings exceeding RM100,000, additional security verification may take up to 24 hours.

Pubg2 reserves the right to request additional documentation for withdrawals exceeding RM50,000 per day. This is a standard security measure to protect players. Withdrawals will not be declined without valid grounds — any rejection will be accompanied by a written explanation to the player concerned.

Pubg2 offers a wide range of bonuses and promotions for both new and existing players, including a Welcome Bonus of up to RM888, weekly cashback, reload bonuses, and special promotions tied to Malaysian festive seasons such as Hari Raya Aidilfitri, Chinese New Year, Deepavali, and Christmas.

All bonuses are subject to the rollover (wagering) requirements specified in each offer. The rollover requirement means you must wager your bonus amount a specified number of times (X) before the bonus balance can be converted to cash and withdrawn. For example, a RM100 bonus with a 30x rollover requirement means you must place a total of RM3,000 in wagers before the bonus funds can be withdrawn.

Game contribution rates toward bonus rollover are as follows:

• Slots – 100% contribution toward rollover.
• Progressive Jackpot – 50% contribution.
• Roulette – 20% contribution.
• Baccarat & Poker (table) – 10% contribution.
• Live Dealer – all variants – 10% contribution.

Pubg2 reserves the right to void any bonuses and winnings obtained through abuse of the promotions system. This includes, but is not limited to: hedging bets, systematically placing low-risk wagers to meet rollover requirements without genuine play, using multiple accounts to claim bonuses more than once, and coordinating with other players to exploit promotional offers.

All games on pubg2 — whether RNG slots, live dealer baccarat, roulette, poker, or progressive jackpots — are operated using a transparent and fair system. RNG (Random Number Generator) game outcomes are produced by a system verified by internationally accredited independent auditing bodies. Live dealer game outcomes are determined by real physical processes (cards, roulette wheels) that can be observed directly via live video stream.

Game results are final. pubg2 will not reverse a valid game result except under the following circumstances:

• A proven technical error that demonstrably affected the game outcome.
• The live dealer can be clearly shown to have dealt incorrect cards, as evidenced by video footage.
• A connection disruption occurs that causes bets to be processed incorrectly.

In the event of a technical disruption during a game, pubg2 will restore your account balance to the state it was in before the affected round began. If the restoration cannot be completed automatically, please contact our support team within 24 hours with supporting screenshots.

Progressive jackpot winnings exceeding RM1 million are subject to an additional verification process of up to 3 business days. This is not intended to delay payment — it is a standard security procedure to ensure that winnings are legitimate and occurred through the correct mechanism. pubg2 is proud of its 100% payment record for all verified jackpot winnings.

The following activities are strictly prohibited on the pubg2 platform and may result in immediate account closure, balance freezing, and legal action where applicable:

• Money Laundering: Using the pubg2 platform to transfer or conceal proceeds from illegal activities.
• Fraud & Manipulation: Attempting to manipulate game outcomes through any technical means or unauthorised collusion.
• Bot Usage & Automated Software: Using automated software, bots, or scripts to play or place bets.
• Multiple Accounts: Owning or using more than one pubg2 account.
• Bonus Abuse: Attempting to claim the same bonus multiple times or through unauthorised means.
• Collusion: Colluding with other players to manipulate the outcome of poker or other table games.
• Use of VPN to Bypass Restrictions: Using a VPN or proxy to access the platform from a restricted region.
• Threats or Harassment: Threatening or harassing pubg2 staff or other players through any communication channel.

Pubg2 employs an advanced detection system to identify suspicious activity. Any account suspected of a violation will be suspended while an investigation is conducted. Players found to have committed a violation will forfeit all account balances, bonuses, and pending winnings without compensation.

Players may close their account at any time by contacting the pubg2 support team. All valid cash balances will be returned to the player via their usual withdrawal method, subject to any required KYC process.

Pubg2 reserves the right to suspend or close a player's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Identity verification failed or registration information was found to be false.
• A self-exclusion request submitted by the player – we will honour this request without question.
• Instructions from regulatory authorities or law enforcement agencies.
• Suspicious or unusual activity requiring further investigation.

In the event of account closure due to a violation, pubg2 will notify the player via their registered email, along with the reason for closure. Players have the right to appeal within 14 calendar days from the date of the closure notice. All appeals will be handled fairly and resolved within 7 business days.

Pubg2 makes every effort to ensure the platform operates without interruption 99.9% of the time. However, there are circumstances beyond our control — such as third-party server outages, internet disruptions, natural disasters, or government directives — that may cause temporary service interruptions.

Pubg2 shall not be held liable for:

• Financial losses resulting from service disruptions caused by factors beyond our control.
• Game outcomes affected by the player's unstable internet connection.
• Losses resulting from unauthorised access to a player's account due to the player's own negligence.
• Actions or failures on the part of third-party payment service providers.

Any claim against pubg2 must be submitted within 30 days of the date of the alleged incident. pubg2 will not consider claims submitted after this period except under extraordinary circumstances that can be substantiated.

Pubg2 takes responsible gaming very seriously. We believe that great entertainment is entertainment done responsibly. To that end, we provide a range of tools to help players stay in control of their gaming habits:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. These limits take effect within 24 hours and can only be lowered, not raised, immediately.
• Session Time Limits: Set a daily session time limit to help you manage how long you play.
• Cool-Off Mode: Suspend your account for 24 hours, 7 days, 30 days, or 90 days.
• Self-Exclusion: Close your account permanently or for a minimum period of 6 months. This action cannot be reversed during the specified period.
• Activity Review: View your complete deposit, withdrawal, and gaming activity history at any time.

If you or someone you know is showing signs of a gambling problem – such as playing with money meant for essential expenses, being unable to stop despite wanting to, or hiding gaming activity from family – please contact the pubg2 support team. We will assist you promptly and in complete confidence. Read the Responsible Gaming for complete information and support resources.

Pubg2 takes the protection of your personal data very seriously. All personal information you provide to pubg2 is collected, processed, and stored in accordance with Privacy Policy our comprehensive policy and Malaysia's Personal Data Protection Act 2010.

Your personal data will not be shared with any third party without your explicit consent, except in the following circumstances:

• Required to process your financial transactions (payment service providers).
• Required by law or court order.
• Required for fraud investigations or illegal activity.

Pubg2 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Data is stored in secure data centres with access restricted to authorised personnel only. For full details on how we handle your data, please read Privacy Policy us.

Pubg2 reserves the right to modify, add, or amend any part of these Terms & Conditions at any time. Notice of changes will be sent to your registered email address at least 7 days before before the changes take effect, except in security emergencies that require immediate action.

Continued use of the pubg2 platform after the effective date of any changes constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the effective date and withdraw your full balance.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms & Conditions, or the use of the pubg2 platform, shall first be resolved through confidential negotiation. Should negotiation fail, the dispute will be referred to binding arbitration.

For any enquiries regarding these Terms & Conditions, please contact our support team at support@pubg2.click or via live chat, available 24/7 on the pubg2 platform. We are committed to responding to all enquiries within 4 hours or less.